Linder Associates
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Marketing MasterClassessm, Training & Courseware
Equip sales staff to sell and Customer Service to support your products
and services through training and coaching.
Marketing MasterClassessm
  Through interactive on-site training sessions, we will work with your staff to produce the right core skill sets and business solutions for your new product or new distribution planning efforts. These customized sessions deliver real-time tools for the organization, developed by those who know the organization the best, its internal staff.
Training Courseware
  Developing Marketing And Sales Processes
  Communications Forensicssm: How To Evaluate Copy And Write More Readable Communications
  Learning Creativity: 10 Tools To Stimulate The Creative Process
  Bridging The Gap Between Customer Service And Marketing
  Marketing And Sales Performance Measurement
  Call Center Performance Measurement
  Conducting A Communications Audit
  Quality Principles Of Direct Marketing For Financial Institutions
  Creating A Service Pact With Your Customer
  Marketing Action Process: Facilitated Business Building
  Selecting, Evaluating, And Managing Vendors
  Account Management: Managing Third Party Programs
  Account Management: Managing Call Center Programs
  Developing Marketing, Communications, And Sales Standards

Professional Speaking Engagements